Firm ‘uses aggressive tactics’ to collect millions in fines for councils

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Whistleblowers claim Kingdom Services Group targets elderly and vulnerable people over minor offences

‘We were told to hide in bushes’: how I was trained to collect council fines

Councils are making millions of pounds from a private company accused of using aggressive and intimidating tactics to issue fines for minor offences such as littering and dog-fouling, an investigation has found.

In interviews with the Guardian, whistleblowers said staff working for Kingdom Services Group – one of the fastest growing private security and services firms in the country – had targeted elderly people for littering because they knew they would be more likely to pay the fines.

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